• Electronic Information Technology Accessibility (EITA) Vendor Questionnaire

  • FIT is committed to ensuring that all digital resources, including software, applications, and online platforms, comply with updated federal Electronic and Information Technology Accessibility (EITA) requirements. As part of this effort, we require vendors to complete this questionnaire to assess the accessibility of their products and services. The information provided will help us determine compliance with accessibility standards and identify any potential barriers for individuals with disabilities.

    Your responses will be reviewed as part of our procurement and accessibility evaluation process. Please answer all questions as thoroughly as possible. If you have supporting documentation, such as a Voluntary Product Accessibility Template (VPAT) or other accessibility conformance reports, please include them.

    Thank you for your cooperation in ensuring an inclusive digital environment at FIT.

  • Vendor Information and Accessibility Representative

  • Where is the software or application hosted?

  • Please provide the name and contact details of your organization's accessibility specialist (who we should contact regarding accessibility matters).

  • Format: (000) 000-0000.

  • Statements and Reports

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  • Has the VPAT been created or updated for the software/application in the past 12 months?
    • If your answer is “I do not know,” select “No.” 
    • If the VPAT is for an older version of the software/application or has not been updated, its information does not accurately reflect the accessibility of the software/application, select “No.”  

  • Your Stated Accessibility Standard

  • Solutions "substantially conform" if they entirely meet WCAG 2.1 AA or if almost all user and administrator features conform. Documentation about limitations and/or workarounds should be provided where WCAG conformance is not presently achieved. If the solution substantially conforms to a newer standard such as WCAG 2.2 AA, answer "YES

  • What is the software/application current stated accessibility standard?
  • Does your stated software/application only “substantially conform” to WCAG 2.1 AA?
  • What is the date you will deliver a compliant version to FIT?
     - -

  • Conformance Standards

  • Have you adopted a technical or legal standard of conformance for the solution?

  • *Various federal and state governments in the United States and around the world have mandated accessibility technical requirements that should be considered and may be required when selling solutions to institutions in these jurisdictions.

  • Do you have a documented and implemented process for verifying accessibility conformance?
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  • Do you have documentation to support the accessibility features of your solution?
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  • If specific configurations, settings, themes, author guides, or instructions are needed to ensure accessibility, are instructions on how to do so provided for administrators and end users?
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  • Do you have documented processes and procedures for implementing accessibility into your development lifecycle?
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  • Alternative Distinctions

  • Can all functions of the application or service be performed using only the keyboard?
  • Does your product rely on activating a special “accessibility mode,” a “lite version,” or using an “alternate interface (including “overlay” or AI-based alternates)” for accessibility purposes?

  • Third party overlays or add-ons are not sufficient for products to conform with accessibility standards.

  • If there is an accessibility mode, does it address a specific accessibility need?
  • If you have an “accessibility mode,” a “lite version,” or using an “alternate interface, are plans in place to remove this accessible version?
  • Are these alternative distinctions delineated on your roadmap and timeline?
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  • Third-Party Audit

  • Has a third-party expert conducted an audit of the most recent version of your solution?
  • Date
     - -
  • Format: (000) 000-0000.
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  • Your Accessibility Roadmap

  • Can you provide a current, detailed accessibility roadmap with delivery timelines?

  • A detailed accessibility roadmap should reference improvements and progress on known accessibility issues as appropriate but does not necessarily need to list unreleased product features.

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  • Training and Certifications

  • Do you have staff trained to create and maintain accessible software/applications?

  • How do you ensure that your staff keeps current with digital accessibility laws and best practices? Is your staff able to evaluate and test this product with assistive technologies such as a screen reader or alternative input devices? Examples of staff certification may include IAAP certifications https://www.accessibilityassociation.org/certification-overview or §508 Trusted Tester .

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